Automate business securely with Konica Minolta
CS Remote Care Global Services comes as an automated monitoring and communication solution which serves as a bridge between Konica Minolta’s output devices and Konica Minolta Service Organisation. It also provides alerts to user/service support team in case of consumable replacement requirement and technical errors in the machines.
It also brings with it a host of automated services for businesses including automated billing; automated delivery of consumables; automated dispatching of customer engineer and issuance of usage reports.
CS Remote Care Global Services also restricts illegal access via firewall and only authorised administrators can access the data garnered by the solution. It retrieves data from the machine memory, where information including machine adjustment data, machine setting data, counter information and problem information is stored. It never garners any personal information, print data, or any print related job information.