Ricoh continues making inroads

-initiates retail service outlet

Charting a new course of growth and seizing every opportunity, Ricoh India Limited recently made a significant inroad in the southern market, with Star Ricoh Prints, one of partners with Ricoh India Ltd, who has opened a retail service outlet for providing document services using exclusively Ricoh products in Anna Nagar in Chennai. “Southern India has been a very critical and biggest market for production printing business for Ricoh. Hence Star Ricoh Prints is a positive development as opening of retail service for providing document service using exclusively Ricoh products will surely enhance customer satisfaction. Spread over 1,000 sq ft area, it has already been getting huge enquires and we hope to partner with such customers who show us the confidence and will provide such services on our products on an exclusive basis,” stated Tetsuya Takano, managing director and chief executive officer, Ricoh India Ltd, commenting on the launch of this Ricoh exclusive outlet.

Adding further Takano mentioned, “With the changing business environment, customers are looking for products and services that offer quality, increase efficiencies, and have short turnaround time with prompt after-sales service. Most importantly, our customer oriented programme such as the Pro-Partnership Programme has yielded good results. The partnership entails a complete knowledge sharing with our key partners. We are delighted to partner with Star Ricoh Prints which is now geared to provide document services by using exclusively Ricoh products. Indian market offers a plethora of opportunities for growth and Ricoh has been registering manifold expansion and growth of late here. The C901 Graphic Art Edition has found good acceptance in the market. This year, the first business acquisition with Momentum Infocare has boosted our confidence for our products in the IT sector too and we intend continuing this pace.”